If you are interested in letting a property with us, we have an information pack available, to download the pack click on the image below.
The pack contains all of the details of property letting with Cornish Cottages so please give it a read, and if you decide to proceed please contact us and we will be happy to discuss it further.
"Cornish Cottages have been an excellent company to work with to promote our holiday cottage. They are an extremely professional, efficient and friendly organisation and we have been extremely pleased with the bookings that we have received. I would not hesitate in recommending their services".
Sarah Ashley, Enys View
“This was our first venture into holiday letting and we can only praise the help and professionalism shown by all the staff at Cornish Cottages. We have been extremely pleased with their active and flexible approach in the marketing of our property”
Chris and Sarah Harrison, Bramble Cottages, The Lizard
“We are so pleased with our bookings. It’s a real partnership, Cornish Cottages treat us as individuals, and they care about the property and the quality of the bookings. All of the staff are so friendly and helpful; it’s a pleasure doing business with them...”
Mr and Mrs Threadwell, Owners of Wireless Waves
“I was very interested to hear from a holidaymaker that they had seen our cottage advertised in a Yorkshire paper! I am very impressed by the amount of advertising Cornish Cottages do both nationally and internationally. Together with your website, it really gets our cottages noticed.”
Nicola and Ray Parkman, Owners of Poltesco and Cadgwith
"As complete newcomers to the self-catering accommodation business, we choose Cornish Cottages because they were the most down-to-earth and genuinely friendly of the agencies we approached. Our choice was fully vindicated when we received our first booking within twenty-four hours of our property appearing on the website and the bookings have flowed in constantly since. Our relationship with Cornish Cottages is very good, and they always give a prompt and professional service."
David and Judith Sillifant, The Bowjy, Hayle.
"Thank you for all your support, it really makes this whole project easier knowing I have the backing of you all at Cornish Cottages. Thanks again...."
Susan Gray, Owner of Lavender Cottage, Charlestown.
"In the years we have been with Cornish Cottages we have found everyone there to be helpful, fun and efficient. Letting our home in Mullion has been really straightforward, a great owner-agent partnership..."
Mr and Mrs Lowless, Owners of Shellseekers
“We’ve always appreciated the very friendly service. The staff take every opportunity to make a sale on our behalf"
Stuart and Brian, Cormorant
Welcome...
With Cornish Cottages you can be sure that your holiday home is in the safe hands of a local 
specialist, whose experience and expertise will help you market your property successfully.
We take customer service very seriously and offer the highest levels of attention to both our owners and our guests. To make the most of every opportunity when talking to a guest, we ensure that all members of staff are familiar with our properties and visit whenever possible. This means we can talk from experience when advising a guest.
Our website is both comprehensive and simple to use, many guests comment on the simplicity of finding information and making a booking. We work hard to ensure that we appear high in the search results for the most commonly searched terms on search engines like Google. Your property can be added onto the website within as little as 24 hours after our initial meeting.
Our aim is to work with you to gain maximum income from your holiday home whilst offering industry leading standards of customer service. Our success comes from the fact that we care. No two owners' requirements are the same and our flexibility means that we can normally work with you if you have any specific requirements for your property.
What you can expect from us...
By partnering with a local business located in Cornwall, you can be sure that we talk to our guests knowledgeably about your property. This ensures guests make an informed decision when selecting your property.
We are happy to get involved at any stage, whether you are a seasoned holiday home owner with years of experience looking for a change, or if you haven't even bought your property yet. We are happy to advise on potential income, setting up your home, even furnishings and decor!
Our relationship with you is very much a partnership. From the first meeting with you we will work together to ensure that your expectations are met. We will listen to your ideas and you will be involved at every stage, from selecting photography to choosing a rental bands. Once your property is 'live' we will handle all th enquiries and administration.
To support us in achieving this we have a bespoke booking system that has been written for Cornish Cottages. This allows our staff to efficiently deal with enquiries and bookings, automatically issuing paperwork, emails and updating the website. Everyone in the chain, from housekeeper to the guest, is fully informed at each stage of the booking.
Marketing...
We correspond with our customers in many different ways depending on their preference. The internet has become by far the most effective marketing tool that we have. Our website offers a clean and simple navigation system making it easy for guests to find their way around regardless of their IT skills. We display large, clear photos of your property, a map and a guide to what activities or points of interest are available locally.
Website promotion is our absolute priority, making sure our site is easy to find for the most relevant search terms.
M
any people still prefer a traditional brochure so in addition to the website, your holiday home will be included in our full colour annual brochure. With 25,000 copies sent to new and exisiting customers, it is a very effective way of reaching people. Our brochures are available to pick up free at many local cafes, tourist attractions and beaches. The brochure is printed annually in late September.
In addition to the above, we also employ a PR travel agency, who helps us gain inches in the editorial columns of newspapers and magazines. We work together with our PR agency to establish and co-ordinate regular campaigns resulting in coverage in the travel section in a range of national press.
Our marketing activity is constantly reviewed to ensure that your property receives the maximum level of bookings.
What we can expect from you...
We simply ask that you share our belief that our relationship is a partnership!
We have a mutual interest to achieve the same goal; a successful holiday property for the discerning guest. A happy guest is the best advert for your property. It will generate repeat bookings, not only from the orginal visitor but also from their friends and family.
Small problems like a blown fuse or a washing machine leak are inevitable from time to time. If dealt with quickly and efficiently these opportunities can actually enhance a guest's opinion of your property. A reliable point of contact for both Cornish Cottages and your guests is very important.
If you live locally, and are available, then this contact could be you. If not then it is wise to appoint someone closer, who can be called upon to oversee things on your behalf.
Ask us for help; Cornish Cottages has years of holiday letting experience, so we can usually answer your questions, or advise you on that nagging doubt. This is a chance to discuss any improvements you may have in mind, and for us to act as a sounding board for your thoughts and ideas.
Housekeeping...
Guests will forgive many things, but after a long car journey arriving into a grubby property for their annual, hard-earned holiday is not one of them! Luckily it is one of the easiest things to get right.
Guests regularly tell us that the cleanliness of your property is the most important factor. It is often the reason that guests return time and again to the same property. It is also the cause of 90% of all compaints. Unless you decide to do it yourself, you will need to employ a housekeeper.
The cost of housekeeping is directly related to the size of your property and the number of bedrooms and bathrooms, prices vary and you get what you pay for. A changeover should include thorough cleaning, laundry and a welcome tray.
We are happy to provide details of local businesses who can privde these services.
Property Assessments...
Cornish Cottages run a 'Starfish Rating' for properties on our website and in our brochure. This helps our guests choose the correct property and offers a level playing field on which they can compare all properties.
An experienced assessor will visit your property annually to carry out the inspection, at the end of which a full report and certificate bearing your rating will be issued for display in the property.
You can have complete peace of mind that inspections are being carried out objectively. They will take into account changes and improvements that have been made, or that are planned prior to the start of the season.
The visits are constructive and followed up with a letter summarising the results with helpful suggestions and feedback.
Remember; It is never to early to get us involved. We can talk you through some important principles that may prevent you from making mistakes; ensuring you maximise the letting potential for your property.
What happens now...
For further information about letting your property with Cornish Cottages please download our Home Owners Pack by clicking here or please do not hesitate to contact us.
Remember! We cover all of Cornwall and whatever stage you are at, we are always happy to help without obligation, so phone us today!
We will answer any immediate questions you may have and, when appropriate, arrange a meeting at the property to discuss your requirements in more detail.
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